Use the current name to avoid a wrong pickup area
Your older booking paperwork may say Bahia Principe Grand Samana. Hyatt now lists Escape Samaná for this property. Send both the current name and your confirmation details if needed, and make clear that you are not staying at El Portillo on the Las Terrenas coast.
Choose a bay experience with a defined departure
Los Haitises offers mangroves and limestone scenery, while whale watching is a seasonal possibility. Neither option establishes collection from the hotel's waterfront. Ask for the exact harbour, boarding instructions, road connection and the conditions affecting your chosen date.
A private mainland route offers a different pace
For a day with selected scenery or town stops, share your interests before requesting a private itinerary. Las Galeras, Santa Bárbara and El Limón involve different routes and activity requirements. Choose a manageable shortlist and discuss walking effort rather than trying to include the whole peninsula.
Confirm the return and the commercial details
Request approximate road and boat times separately, plus the return meeting point. A private vehicle and a private excursion are different arrangements. Pickup access, departure times, inclusions, prices and cancellation terms require written confirmation; the hotel's meal plan does not settle independent excursion inclusions.


